Practitioner's Guide to Quality and Process Improvement / Edition 1

by A.B. Badiru, B.J. Ayeni

Overview

Quality and process improvement is now a major concern of businesses of all types all over the world. Designed as a reference book for quality practitioners, this book meets the urgent need for a concise practical reference book on quality and process improvement.

Product Details

ISBN-13:	9780412482809
Publisher:	Springer Netherlands
Publication date:	09/30/1993
Edition description:	1993
Pages:	354
Product dimensions:	6.14(w) x 9.21(h) x 0.36(d)

Table of Contents

The quality revolution. Fundamentals of quality improvement. Fundamentals of process improvement. Project management approach to quality and process improvement. Process management and control. Statistical tools for quality improvement. Additional statistical techniques. Appendix. Bibliography. Index.

Editorial Reviews

...a competant review of the subject of process improvement, and definitly provides a more 'business focused' treatment than many purely statistical process control textbooks. - Journal of the Operational Research Society

From the Publisher