Counter Mentor Leadership: How to Unlock the Potential of the 4-Generation Workplace

Counter Mentor Leadership: How to Unlock the Potential of the 4-Generation Workplace

by Kelly S. Riggs, Robby Riggs
Counter Mentor Leadership: How to Unlock the Potential of the 4-Generation Workplace

Counter Mentor Leadership: How to Unlock the Potential of the 4-Generation Workplace

by Kelly S. Riggs, Robby Riggs

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Overview

Disregard everything you've been taught about leadership!

2018 GOLD MEDAL Axiom Business Book Award Winner!

This book is the result of over three decades of combined experience from Kelly and Robby Riggs - dynamic, occasionally irreverent, always insightful father (Boomer) and son (Millennial), who work with organizations grappling daily with multi-generational conflict. Through their collaboration, Kelly and Robby share their very different perspectives on the same problems most companies are STILL dealing with, but haven't had the courage or the tools, to address. Issues such as a shocking lack of leadership skills; the culture-killing generational divide that is demolishing many companies; and the stunning, often unrecognized impact of technology on the workplace.

In their "shamelessly funny, brilliantly written" debut book, Kelly and Robby:

· Discuss today's workplace dynamics, including the changes in communication modes, the influx of technology, and the impact of Millennials and Digital Natives
· Explain how a one-sided approach to leadership focused on "managing" Millennials is grossly insufficient, resulting in an inability to attract and retain critical young talent
· Explore the new challenges of leadership inherent with the explosion of technology-time compression, distractions, complexity and the pace of change
· Reveal how old leadership challenges persist, and explore how the younger generation will expose those challenges more than ever
· Detail the CounterMentor leadership model and prescribe specific tactics and techniques for addressing both old and new leadership issues
















Product Details

ISBN-13: 9781473657250
Publisher: Quercus
Publication date: 01/16/2018
Sold by: Hachette Digital, Inc.
Format: eBook
File size: 1 MB

About the Author

Kelly Riggs is an author, speaker, and business performance coach for executives and companies throughout the United States and Canada. He has worked with companies in a variety of industries, with revenues ranging from $3 million to Fortune 500 companies. Recognized as a dynamic, powerful speaker, and successful performance coach in the areas of sales, management leadership, and strategic planning, Kelly is a former sales executive and two-time national Salesperson-of-the-Year with well over two decades of executive management and training experience.
Robby Riggs is a corporate consultant specializing in strategic transformation initiatives and driving successful change in companies ranging from start-ups to Fortune 100s. He has shepherded clients through re-orgs, technology implementations, talent evaluation and planning, strategic planning and multiple acquisitions. An accomplished teacher and keynote speaker Robby consistently receives the highest praise. Robby holds an MBA from Boston University and specializes in Leadership and Organizational Transformation.

Table of Contents

Acknowledgments xi

Introduction xiii

A Short Guide to This Book xvii

Section 1 Today's Workplace 1

Chapter 1 What We Figured Out Over Thanksgiving Dinner 3

Chapter 2 Technology: The Good, the Bad, and the Truly Scary 12

Chapter 3 The Fight We Should've Seen Coming 20

Chapter 4 How Did We Get Here? 31

Chapter 5 Old-School is Dead (Somebody Please Tell the BOSS) 40

Section 2 Leadership Is Freaking Hard 47

Chapter 6 Leadership Was Tough Enough Before the KIDS 49

Chapter 7 Why Leadership Matters 56

Chapter 8 As if it Wasn't Bad Enough-The New Leadership Challenges 66

Chapter 9 Complexity: Why Your Team is (Almost) Guaranteed to Fail 75

Chapter 10 Distractions: It's Even Worse than You Think 86

Chapter 11 Pace of Change: It's Way Faster than You Think 99

Chapter 12 The Four Most Dangerous Words in Your Vocabulary 107

Section 3 The Counter Mentor Leadership Model™ 115

Chapter 13 The Problem with Leadership: Practicing What You Can't Define 117

Chapter 14 You Can't Lead if You Don't Know How 124

Chapter 15 Counter Mentor Leadership: The Model 131

Chapter 16 Communication: So, You're Saying There's a Problem? 142

Chapter 17 Four Critical Areas of Communication 151

Chapter 18 The Counter Mentor 1-on-1 Meeting (CMM) 160

Chapter 19 The Counter Mentor 1-on-1 Meeting (CMM) Format 169

Chapter 20 Own the Relationship 180

Chapter 21 Expectations: How to Eliminate the Excuses 188

Chapter 22 Understand the Different Perspectives 200

Chapter 23 Negotiate the Obstacles 209

Chapter 24 Teach the Essential Skills 222

Chapter 25 Getting the Work Done: Execute and Review 231

Section 4 The Counter Mentor Leadership Solution 243

Chapter 26 Implementing the Counter Mentor Leadership Model 245

Chapter 27 If You Want Employees to Act Like Owners, Quit Treating Them Like Renters 253

Chapter 28 The Problem with Problem Employees 270

Chapter 29 Good Coaching and BAD Coaching 277

Chapter 30 How to Coach Your Employees 287

Chapter 31 The Spark that Lights Performance 304

Chapter 32 Reading is Easy, Change is Hard 316

Endnotes 327

Kelly & Robby's Must Read List 343

Author Biographies 345

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