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The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
by Richard Gallagher
4.1
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$17.83

$17.95
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2600 Phrases for Effective Performance Reviews: Ready-to-Use Words and Phrases That Really Get Results
2600 Phrases for Effective Performance Reviews: Ready-to-Use Words and Phrases That Really Get Results
by Paul Falcone
4.0
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Extreme Teams: Why Pixar, Netflix, Airbnb, and Other Cutting-Edge Companies Succeed Where Most Fail
Extreme Teams: Why Pixar, Netflix, Airbnb, and Other Cutting-Edge Companies Succeed Where Most Fail
by Robert Bruce Shaw
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$25.20

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New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development
New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development
by Mike Weinberg
5.0
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$17.05

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Win the Customer: 70 Simple Rules for Sensational Service
Win the Customer: 70 Simple Rules for Sensational Service
by Flavio Martins
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$21.59

$21.95
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The First-Time Manager / Edition 6
The First-Time Manager / Edition 6
by Loren B. Belker
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Focal Point: A Proven System to Simplify Your Life, Double Your Productivity, and Achieve All Your Goals
Focal Point: A Proven System to Simplify Your Life, Double Your Productivity, and Achieve All Your Goals
by Brian Tracy
4.5
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Fitter Faster: The Smart Way to Get in Shape in Just Minutes a Day
Fitter Faster: The Smart Way to Get in Shape in Just Minutes a Day
by Robert Davis
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$15.26

$16.95
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The Leader Habit: Master the Skills You Need to Lead--in Just Minutes a Day
The Leader Habit: Master the Skills You Need to Lead--in Just Minutes a Day
by Martin LANIK
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$22.50

$25.00
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The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals / Edition 2
The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals / Edition 2
by Shawn Smith
3.7
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Sales Management. Simplified.: The Straight Truth About Getting Exceptional Results from Your Sales Team
Sales Management. Simplified.: The Straight Truth About Getting Exceptional Results from Your Sales Team
by Mike Weinberg
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Sales Differentiation: 19 Powerful Strategies to Win More Deals at the Prices You Want
Sales Differentiation: 19 Powerful Strategies to Win More Deals at the Prices You Want
by Lee B. Salz
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The Leader's Pocket Guide: 101 Indispensable Tools, Tips, and Techniques for Any Situation
The Leader's Pocket Guide: 101 Indispensable Tools, Tips, and Techniques for Any Situation
by John Baldoni
5.0
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$18.68

$19.95
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What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint
What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint
by Nicholas Webb
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$25.00
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The Age of Agile: How Smart Companies Are Transforming the Way Work Gets Done
The Age of Agile: How Smart Companies Are Transforming the Way Work Gets Done
by Stephen Denning
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$28.00
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No Sweat: How the Simple Science of Motivation Can Bring You a Lifetime of Fitness
No Sweat: How the Simple Science of Motivation Can Bring You a Lifetime of Fitness
by Michelle Segar
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$10.81

$16.95
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Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
by Mark Goulston
4.2
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$17.94

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People Styles at Work... .And Beyond: Making Bad Relationships Good and Good Relationships Better / Edition 2
People Styles at Work... .And Beyond: Making Bad Relationships Good and Good Relationships Better / Edition 2
by Robert Bolton
5.0
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A Team of Leaders: Empowering Every Member to Take Ownership, Demonstrate Initiative, and Deliver Results
A Team of Leaders: Empowering Every Member to Take Ownership, Demonstrate Initiative, and Deliver Results
by Paul GUSTAVSON
5.0
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Maximum Influence: The 12 Universal Laws of Power Persuasion
Maximum Influence: The 12 Universal Laws of Power Persuasion
by Kurt Mortensen
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