Title: The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers, Author: Robert B. Miller
Title: Unleashing the Ideavirus, Author: Seth Godin
Title: Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants, Author: Paul Cherry
Title: The Complete Guide to Sales Force Incentive Compensation: How to Design and Implement Plans That Work, Author: Andris Zoltners
Title: Secret Service: Hidden Systems That Deliver Unforgettable Customer Service, Author: John DiJulius
Title: Knock Your Socks Off Prospecting: How to Cold Call, Get Qualified Leads, and Make More Money, Author: William Miller
Title: Fundamentals of Sales Management for the Newly Appointed Sales Manager, Author: Matthew Schwartz
Title: Great Customer Service on the Telephone, Author: Kristin Anderson
Title: Red-Hot Cold Call Selling: Prospecting Techniques That Really Pay Off, Author: Paul  S. Goldner
Title: The 5 Paths to Persuasion: The Art of Selling Your Message, Author: Robert B. Miller
Title: Successful Cold Call Selling: Over 100 New Ideas, Scripts, and Examples From the Nation's Foremost Sales Trainer / Edition 2, Author: Lee Boyan
Title: The Sales Compensation Handbook / Edition 2, Author: Stockton B. COLT
Title: The Customer Service Activity Book: 50 Activities for Inspiring Exceptional Service, Author: Darryl S. DOANE
Title: Managing Channels of Distribution: The Marketing Executive's Complete Guide, Author: Kenneth ROLNICKI
Title: From Altoids to Zima: The Surprising Stories Behind 125 Famous Brand Names, Author: Evan Morris
Title: The Complete Guide to Accelerating Sales Force Performance, Author: Andris Zoltners
Title: The Art of Connecting: How to Overcome Differences, Build Rapport, and Communicate Effectively with Anyone, Author: Claire Raines
Title: The Behavioral Advantage: What the Smartest, Most Successful Companies Do Differently to Win in the B2B Arena, Author: Terry Bacon
Title: The Kindness Revolution: The Company-Wide Culture Shift that Inspires Phenomenal Customer Service, Author: Ed HORRELL
Title: The Giants of Sales: What Dale Carnegie, John Patterson, Elmer Wheeler, and Joe Girard Can Teach You About Real Sales Success, Author: Tom Sant

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