Business Etiquette: 101 Ways to Conduct Business with Charm and Savvy

by Ann Marie Sabath

Overview

Discover the habits that distinguish true business professionals—and how to make a great impression on customers, clients, and colleagues.
 
Many people invest in their careers, yet have no clue how to set themselves apart from their competition. This guide, from the author of What Self-Made Millionaires Do That Most People Don’t, reveals the unwritten and unspoken rules of success. It gives new hires and seasoned executives alike nearly effortless strategies—for avoiding mistakes that hold you back and climbing that slippery ladder of success. You’ll learn appropriate ways to:
 
•Introduce two people whose names you've forgotten
•Ask for some of your boss’s time
•Manage coworkers who drop into your office on a moment's notice
•Handle being put on the spot in a meeting
•Play the corporate hierarchy game with your boss and other higher-ups
•Deal with international hosts, colleagues and customers, and much more

Product Details

ISBN-13:	9781601637499
Publisher:	Red Wheel/Weiser
Publication date:	04/17/2020
Sold by:	Barnes & Noble
Format:	eBook
Pages:	192
Sales rank:	502,614
File size:	540 KB

About the Author

Ann Marie Sabath is president of At Ease Inc., a nationally recognized protocol and etiquette firm. She has trained more than 90,000 individuals at companies such as Fidelity Investments, Monster.com, CVS Pharmacy/Caremark, Deloitte & Touche, Baird Investments and Marriott International. The first and second editions of Business Etiquette have been recognized by the Oprah Winfrey Show, the New York Times, Entrepreneur Magazine, the Seattle Times, and the Cincinnati Enquirer, among many other newspapers, radio and television stations. Sabath has been profiled in a wide variety of media, including Forbes, the Wall Street Journal and USA Today. She divides her time between New York and Cincinnati.

Table of Contents

Introduction: Why You Need This Book

1. Opening Moves: Making Initial Encounters Work

2. Business Dress 101: Handling Attire Problems in the Workplace

3. Correspondence: Putting It Down in Black and White

4. Sound Advice: Making the Right Phone Impression

5. Cubicle Protocol and Time Management: Functioning Well in the Office

6. Meetings: Getting It All Together

7. VIPs: Dealing With Key Decision-Makers

8. Unfamiliar Settings: Handling Social Situations

9. Off the Beaten Path: Coping With Challenges

10. Common Questions

Appendix: International Etiquette.